Privacy policy

Last updated November 2026

What we collect

When you ask for a quote we collect what you type into the form: your name, phone number, and optionally your email, address, town, the service you want, the size of your space, your preferred timing and any notes.

Why we collect it

Only to reply to your request, give you a price, book and carry out your cleaning, and send you reminders and invoices. We do not sell or rent your information, and we do not add you to a mailing list.

Where it is kept

Quote requests are emailed to us and logged in a private spreadsheet that only KC Home Cleaning can access. We use trusted service providers to do this (email delivery and spam protection); they process the information on our behalf and may store it outside Canada.

Analytics and cookies

We use Google Analytics, loaded through Google Tag Manager, and Vercel Analytics to understand how people find and use this site, such as which pages are visited and whether a quote request was sent. Google Analytics uses cookies and may process this data outside Canada; it does not receive what you type into the quote form. You can block these cookies in your browser settings or with Google's opt-out add-on.

Some pages show videos from our Instagram account. They are loaded from Instagram (Meta), which may set its own cookies when the videos load or play.

How long we keep it

We keep client records while you are a client and for as long as the law requires for invoices and tax. Quote requests that do not lead to a booking are deleted within 12 months.

Your choices

You can ask to see, correct or delete the information we hold about you at any time. Email kchomecleaningpro@gmail.com or call (226) 239-6028.